Warranty<\/a><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_accordion _builder_version=”4.18.0″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Q: What currency is the website in?” _builder_version=”4.16″ global_colors_info=”{}” open=”on”]<\/p>\n
A:<\/strong> We are a Singapore based company, all price shown on the website are in Singapore Dollar.<\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Q: What type of payment method do you accept?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n
A:<\/strong> We accept Credit Card, Paypal, PayNow and Direct Bank Transfer.<\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Q: Can I make payment when I pickup the order?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n
A:<\/strong> We are sorry, our company policy is to start process the order after payment received.<\/p>\n[\/et_pb_accordion_item][et_pb_accordion_item title=”Q: I’ve already paid with PayNow, why the order status still %22Pending payment%22 or %22On Hold%22?” open=”off” _builder_version=”4.18.0″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
A:<\/strong> Payment made by PayNow need to be checked manually, if your order is paid out of office hour, we can only check on the next working day, that is the reason we need you to input the order number as the reference when making payment, so we can check and confirm whether the payment is received.<\/p>\nSometime we may need more time if we received many orders, we will check the payment according to the order queue.<\/p>\n
Hope you can understand and thank you for your patience.<\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Q: Why I should not use GIRO when paying by Direct Bank Transfer?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n
A:<\/strong> To avoid delay, don’t use GIRO.<\/p>\nOur policy is to process after receiving payment, transfer by Giro, bank may take days to process the payment.<\/p>\n
Therefore when making payment by Direct Bank Transfer we recommend to choose Fast Payment<\/strong> or Fast Transfer<\/strong>, or some option that will transfer the payment immediately to our bank account, so we can start process the order.<\/p>\n <\/p>\n
[\/et_pb_accordion_item][et_pb_accordion_item title=”Q: How do I get refund?” _builder_version=”4.16″ global_colors_info=”{}” open=”off”]<\/p>\n
A:<\/strong> 3D printing services is made to order, it can’t be returned and refunded.<\/p>\nWe only refund when the item is unprintable, restricted items, or some special cases after discussed with customers.<\/p>\n
Refund we will made to the initail payment method, it may take few days on the process depending on the payment gateway.<\/p>\n
Please note that the processing fee from payment gateway will not be refunded. For the payment made from payNow or direct bank transfer, $0.50 sur-change will be imposed for on the refund process.<\/p>\n
[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
FAQ Payment3D Printing 3D Printer Member Filament Payment Shipping Colour of material Refund Warranty A: We are a Singapore based company, all price shown on the website are in Singapore Dollar.A: We accept Credit Card, Paypal, PayNow and Direct Bank Transfer.A: We are sorry, our company policy is to start process the order after payment […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-55129","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/pages\/55129","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/comments?post=55129"}],"version-history":[{"count":1,"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/pages\/55129\/revisions"}],"predecessor-version":[{"id":75630,"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/pages\/55129\/revisions\/75630"}],"wp:attachment":[{"href":"https:\/\/builditfull.com\/site\/wp-json\/wp\/v2\/media?parent=55129"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}