Diagnostic and Repair Service
This is per unit cost of diagnostic the 3D printer for possibility issue.
The price is NOT inclusive the cost of replacement part(s).
After placing the order we will contact you to discuss the date to bring the 3D printer to our office or the date we visit your location.
We will let you know what need to be replaced and the cost after diagnosed.
If you have problem or any issue with your Creality 3D printer or machines that sold in our website, and not sure where or what is the cause. We can help you to diagnose the machine.
You'll have to bring your 3D printer to our office, it may take at least 1 or 2 days for us to check and fix it.
For on-site service, we will try to fix it within the same day, if in the case we need to come on the other day, we will not charge you again on the on-site fee.
After diagnose we will then let you know what could be the cause and suggestion on the fix. Cost of parts will be provided you can then pay for the parts and we will fix for you.
Only Creality 3D Printers and machines that selling at our website at the moment.
CR-10, CR-10 Max, CR-10 S5, CR-10 Smart, CR-10 Smart Pro, CR-10S, CR-10S Pro, CR-10S Pro V2, CR-6 SE, Ender-3, Ender-3 Max, Ender-3 Pro, Ender-3 S1, Ender-3 V2, Ender-5, Ender-5 Plus, Ender-5 Pro, Ender-6