FAQ 3D Printing Service
Things to note for 3D model:

• Export your files in mm (millimeter)
• Suggested file format are .stl or .obj
• Make sure the 3D model is a single solid object, no intersecting objects, no broken polygon.
• Suggested minimum wall thickness is 1.2mm. Minimum thickness 0.8 to 1.2mm (depending on the design)
• Parts needed in different colour, please upload them one by one and select colour accordingly.

Q: What is infill?

A: FDM Printing usually don’t print an object solid, instead we just printing in certain percentage of infill. This is to cut down printing time and cost. The higher percentage the infill is, the more solid the printed object is. Beside the solidness, infill also act as a support for the roof of the object, in some cases, printing without infill may causing the top of the part collapse. 20% is the most common setting to be used, it printed in shoter time and given a relatively sufficient support to the object top / roof.

Q: What is layer height?

A: The layer height define the thickness of each layer, 3D printing process deposit material layer by layer to form an object. The smaller the number of the layer height, the thinner the layer is, thinner layer heigh create smoother surface, just to take note it will increase the printing time significantly as well. For normal usage prototyping, 200 micron is good enough.

Q: When can i get my order if I place order now?

A: It depend on the size of your part(s), beside that number of parts and intricacy will also affect the processing time. 3D printing take times, it will be great to allocate sufficient time for the process, in case of fail print, it may take more time to reprint.

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Q: What is the printer build size?

A: We are using printers with build size 22 x 22 x 25cm and 30 x 30 x 40cm, and one 50 x50 x 50cm. We don’t suggest to use up the maximum size when preparing file. It’ll be great the part is 1 or 2 cm smaller than the build size.